FAQ of Zooppy

Hi, How can we help you?

Below you'll find answers to the questions we get asked the most about the app.

Zooppy is India’s First Online Fantasy Platform for Movies which gives the audience an opportunity to use their skills and knowledge in Movies and win real cash over multiple formats.
To register, submit your phone number on the signup page and verify the OTP send to your phone number. Thereafter, enter the referral code if you have any and set a password for your account. Then click on the Register button to complete the process.
Please check whether your registered mobile number and password are entered correctly and try logging in again. If you’ve forgotten your password, click on ‘Forgot Password’, enter your registered phone number and we will send you an OTP to reset the Password. If you still face any problems, reach out to us at Contact us.
On the Zooppy app, head to the ‘Me’ section, click on the ‘Pencil’ icon on the top right side of the screen. Tap on the ‘Password’ to change your password.
According to our policies, you can only create one account using a phone number.
How can I change/edit my information?--On the Zooppy app, head to the ‘Me’ section, click on the ‘Pencil’ icon on the top right side of the screen. Tap on the section where you want to change/edit information.
Login FAQ
You can log in to Zooppy by entering your registered phone number and password.
You can enter the referral code when you get asked during the Signup process.
You will get the Signup bonus as soon as you complete the Signup.
Please try the ‘Resend OTP button’ and wait for a minute to get the OTP. If you still face any problems, reach out to us at Contact us.
Please make sure that you have entered the right phone number. You can also reach out to us at Contact us.
Head to ‘Me’ section, click on the ‘photo’ icon and choose an avatar you wish to be set as your Profile picture.
Yes, you can put any name as your username
Contest FAQ
The rank of a user is based on the aggregate score of all the screens on the Multiplex.
Any tie in the aggregate score will be broken on the basis of the tiebreaker value a user has submitted. If the users are still in a tie after the tiebreaker, the time of final Multiplex submission will be used to break any ties, with the earliest time getting preference.
No. Once you register for a contest and entry fee is deducted, it cannot be refunded.
We apologize if you had to face this problem. The amount deducted will be credited back to you as soon as possible. If the amount is not credited within 24 hours reach out to us at Contact us.
Sharing FAQ
You can refer a friend by clicking on the ‘ Invite and Earn’ banner. Invite and Earn card will show WhatsApp and facebook as default sharing options but you can also choose from the social apps in your device by clicking on the sharing icon.
You will get Rs.5 per user as referral bonus.
We apologize if you had to face this problem. Reach out to us at Contact us so that we could understand more about the issue and fix it as soon as possible.
You can reach out to us at Contact us.
Create FAQ
Each game, you get 1000 credits to create your multiplex. There will be an option of 18 videos with credits associated with each and your multiplex has 8 screens. Fill the screens and create your multiplex within 1000 credits.
No. Everyone gets the same 1000 credits every game which will not be carried over or transferred in any way.
No, you don’t have to. You can strategically choose not to fill all the 8 screens as per your wish.
The time limit for Multiplex creation will be shown in the app as a timer.
KYC & Withdrawal FAQ
Each game, you get 1000 credits to create your multiplex. There will be an option of 18 videos with credits associated with each and your multiplex has 8 screens. Fill the screens and create your multiplex within 1000 credits.
The minimum withdrawable limit is Rs. 50.
Your withdrawals from Zooppy involves transfer of money from your Zooppy account to your bank/wallet. Hence KYC verification becomes mandatory as an identity proof.
You can withdraw money from your Zooppy Winnings account after the completion of a one time KYC verification process.
- You can see the status of each withdrawal in the ‘Wallet History’ option on the Wallet page.